Returns and Exchanges

RETURNS AND EXCHANGES 

Eligible items can be returned for a refund within 30 days of purchase. Customers may request an exchange or return items for store credit up to 60 days from the purchase date. All returns and exchanges must be in new, unworn condition with tags attached, in the state you received them. We reserve the right to refuse worn or damaged merchandise. We do not accept returns on custom-made products, final sale merchandise or products that are specified as non-returnable in its description.

Once your items are returned, you will receive a notification of your refund, store credit, or new order. Refunds will be issued once we have received your returned item(s). Please note that credit card refunds may take up to 10 business days for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers. Once you start your exchange, please drop off your return immediately as exchanges are not initiated until the label is scanned.

Our Guarantee - We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. We will cover the expense of making a claim under our guarantee by offering you pre-paid shipping for any returns under this guarantee. However, if your order did not qualify for free shipping initially, the original shipping costs are non-refundable. Consequently, the cost of the initial shipping fee will be deducted from your refund. Returns under our guarantee must be in new, unworn condition with tags attached, in the state you received them and made within 30 days from purchase. We reserve the right to refuse worn or damaged merchandise.